Frequently Asked Questions
Are my old P&IDs compatible with AseptSoft®?
Yes, you don’t need to edit your P&IDs in anyway. Just install AseptSoft® and start using it with your projects. But you can also start from scratch.
What happens at the end of my trial?
You can submit a request to cancel your subscription within the free 30 days trial. You can also request an upgrade or downgrade to your plan by reaching out to firstname.lastname@example.org. After the trial ends, you will be charged 499 CHF billed monthly.
Can I stop my subscription or change plans anytime?
Yes, you can submit a request to cancel your subscription within the free 30 days trial. You can also request an upgrade or downgrade to your plan by reaching out to email@example.com.
What forms of payment do you accept?
We accept only online payments.
Accepted Payment Methods: Amex, Discover, Visa, Master Card, JCB, Maestro, Diners Club and Union Pay.
Please be aware that a funds transfer does take several days to complete.
Can I get discount?
If you’re a student or a teacher, email us a proof of your occupation. We’ll send you a unique discount code. Email: firstname.lastname@example.org .
How to use AseptSoft®?
Check out our complete tutorial, short videos for each stage of a process design project. Also, email us to get any advice or feel free to book a free Training Course. Email: email@example.com .
How can I get updates?
You will receive updated files by email if you subscribed to the newsletter during your purchase. If you missed it, email us: firstname.lastname@example.org .